Privacy Policy

1. Introduction 

Welcome to IMG Detailing . Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, forms, and services — including our detailing, ceramic coating, paint protection film (PPF), and window tint offerings.

By using our website or submitting your information through our forms or advertisements, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address when you fill out a form or contact us.
• Vehicle Information: Make, model, year, and details about your requested service.
• Marketing Data: How you interact with our ads, pages, and promotions.
• Technical Data: Browser type, device, IP address, and cookies (for analytics and optimization).

3. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Schedule appointments and respond to inquiries.
• Send booking confirmations, reminders, or follow-up messages.
• Share promotional offers and updates (only with your consent).
• Comply with legal and regulatory requirements.

4. SMS, Email, and Call Consent

By submitting your information, you consent to receive:

• Text messages (SMS) and/or phone calls related to your inquiry, appointment, or promotions from IMG Detailing.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to SMS messages or contacting us directly.

We do not sell, rent, or share your phone number or personal data with third parties for their own marketing purposes.

5. How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. All stored data is secured within our CRM (GoHighLevel), which uses SSL encryption and industry-standard protections.

6. Sharing Your Information

We may share limited information only when necessary to:

• Complete your requested service (e.g., with payment processors or partners).
• Comply with applicable laws or government requests.
  We never sell your information to third parties.

7. Cookies and Tracking

We may use cookies and analytics tools (like Facebook Pixel or Google Analytics) to improve user experience and measure ad performance. You can disable cookies through your browser settings at any time.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent to marketing messages.
  To exercise these rights, contact us at imgdetailingnj@gmail.com

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before submitting personal information.